This Privacy Policy explains how Blossom Creations handles personal data in connection with its website, inquiries, consultations, and floral project services. It applies to users who contact us about wedding bouquets, event decoration, and related studio services in Hong Kong and nearby areas.
Use the contact details below for privacy questions, access requests, or correction requests.
Data handling overview
We may collect contact details, event and order information, consultation notes, payment-related records, delivery and setup instructions, communication content, and technical data such as device and usage information. For wedding and event projects, we may also process preferences needed to prepare quotations, confirm dates, and coordinate arrangements.
We receive personal data directly from you when you submit an inquiry, arrange a consultation, confirm a project, or communicate with us by phone or through the contact form. We also collect limited technical information automatically when you use the website, and we may receive transaction or delivery details needed to complete an order or setup.
Cookies may include strictly necessary cookies that support site security and form functions, and functional or analytics cookies that help us understand how the site is used and improve performance. Some cookies are session-based and expire when the browser is closed, while others remain for a limited period unless removed earlier by the user.
You may control cookies through your browser settings and, where available, through on-site preference tools. Disabling some cookies may affect form submission, session continuity, or other basic site functions. We do not rely on cookies to collect more information than is needed for ordinary website operation and analytics.
Subject to legal limits, you may request access to the personal data we hold about you, ask for correction of inaccurate information, and object to or restrict certain processing where applicable. You may also withdraw consent where processing is based on consent, without affecting prior lawful processing.
To make a privacy request, please provide enough information for us to identify you and the records concerned. We may need additional details before acting on a request, and we may decline or limit a request where the law permits or requires us to do so.
We retain personal data for as long as reasonably necessary to manage inquiries, prepare quotations, complete projects, maintain business records, resolve disputes, and meet legal or accounting obligations. When data is no longer needed, we delete it or de-identify it in accordance with our internal retention practices.
We may update this Privacy Policy from time to time to reflect changes in our services, data handling practices, or legal requirements. The revised version will apply from the date it is posted on the website, and we may provide additional notice where a change is material.
We use personal data to respond to inquiries, arrange consultations, prepare custom quotes, confirm deposits and event dates, coordinate design details, manage delivery and on-site setup, process payments, maintain records, handle customer support, and meet legal, accounting, and security obligations. We may also use limited technical data to operate, secure, and improve the website.
We may share personal data with payment processors, website and hosting providers, communication tools, delivery or setup partners, and professional advisers who support our operations. These parties may process data only for the services they provide to us and are expected to handle it under appropriate confidentiality and security obligations.
We may disclose personal data when necessary to comply with applicable law, lawful requests from public authorities, court orders, or other legal obligations. We may also share information to establish, exercise, or defend legal claims, or to protect our rights, property, or safety.
